Terms of Service

Last updated: February 14, 2024

1. Acceptance of Terms

By accessing or using cofchat, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.

2. Changes to Terms

We reserve the right to modify or replace these terms at any time. We will provide notice of any changes by posting the new terms on this site.

3. Platform Rules

While we strive to maintain a safe environment, cofchat is not responsible for the actions of bad actors or the misuse of information shared on the platform.

4. Intellectual Property

The content, features, and functionality of our service are owned by cofchat and protected by international copyright, trademark, and other intellectual property laws.

5. Privacy Policy

Your use of cofchat is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

6. Contact

If you have any questions about these Terms, please contact us at admin@cofchat.com

7. Use of Service

Our service allows users to connect with mentors for professional guidance through scheduled video calls and Q&A sessions. Users must be at least 18 years old to use the service.

8. User Accounts

When you create an account, you must provide accurate and complete information. You are responsible for maintaining the security of your account and any activities that occur under your account.

9. Mentor Services

Mentors on our platform are independent professionals. While we strive to ensure quality, we do not guarantee specific outcomes from mentoring sessions.

10. Confidentiality and Prohibited Content

Sharing confidential or proprietary information is strictly prohibited and will result in a permanent ban from the platform.

Users must not share:

  • Company confidential information
  • Trade secrets or proprietary data
  • Non-public financial information
  • Personal information of others
  • Information protected by NDAs

11. Payments and Refunds

  • All payments are processed securely through Stripe
  • Charges are made only when sessions are completed
  • Refund requests must be made at least 48 hours before the session; requests within 48 hours are non-refundable.
  • We reserve the right to issue or deny refunds at our discretion

12. Cancellation Policy

Sessions can be cancelled or rescheduled up to 24 hours before the scheduled time. Late cancellations may be subject to charges.

13. Code of Conduct

Users must maintain professional behavior during all interactions. Harassment, discrimination, or inappropriate conduct will not be tolerated.